Terms & Conditions

Zainab Optics – Eye Care & Quality Eyewear

By accessing this website or using any services provided by Zainab Optics, you agree to the following Terms & Conditions. These terms are designed to ensure transparency, user safety, and compliance.

Business Information

  • Business Name: Zainab Optic
    Nature of Business: Optical store providing eye testing, eyewear, lenses, and related services
    Contact Details:
    📞 Phone:+91 83696 26188
    📧 Email: zainaboptic1988@gmail.com
    📍 Address:
  • Shop Number.21
    Dhan Dhan Chawl
    Off Veera Desai Road
    opposite Gandhi School Behram Baug
    Jogeshwari West
    Mumbai 400102 Maharashtra 

Eligibility to Use Services

  • Users must be 18 years or older, or use services under parental/guardian supervision.
  • By using this site, you confirm the information provided is accurate and lawful.

Medical & Health Disclaimer 

  • Eye examinations conducted at Zainab Optics are for vision assessment only.
  • We do not claim to cure, prevent, or diagnose medical eye diseases.
  • For medical conditions such as glaucoma, cataract, or retinal issues, users must consult a certified ophthalmologist.
  • No misleading or unverified medical claims are made.

 Prescriptions

  • Prescriptions are issued based on test results at the time of examination.
  • Vision may change over time; Zainab Optics is not responsible for future changes.
  • Prescription validity is subject to professional standards.

 Products & Accuracy

  • Product descriptions, prices, and availability are displayed clearly and honestly.
  • Images are for reference purposes only; actual products may vary slightly.
  • We do not sell counterfeit or restricted products.

Payments & Orders

  • Payments must be completed before order processing.
  • We accept only legitimate payment methods.
  • Zainab Optics reserves the right to cancel orders due to pricing errors or stock unavailability.

Returns, Refunds & Cancellations 

  • Customized or prescription lenses are non-refundable, unless defective.
  • Frames and accessories may be exchanged as per store policy.
  • Refunds (if approved) are processed via the original payment method within a reasonable timeframe.
  • Full policy is clearly communicated to customers before purchase.

Warranty

  • Manufacturer warranty applies where offered.
  • Warranty does not cover damage caused by misuse, accidents, or normal wear and tear.

Prohibited Use

  • Users must not:
  • Provide false or misleading information
  • Attempt fraud, abuse, or misuse of services
  • Violate any applicable laws
  • Violation may result in service denial.

Intellectual Property

  • All website content, including logos, text, and images, is the property of Zainab Optics and protected under applicable laws. Unauthorized use is prohibited.

 Limitation of Liability

  • Zainab Optics is not liable for:
  • Indirect or consequential losses
  • Improper use of products
  • Delays caused by third-party manufacturers or suppliers
  • All services are provided in good faith and professional standards.

 Privacy & Data Protection

  • User data is collected only for service purposes and handled securely.
    Please refer to our Privacy Policy for complete details.

 Changes to Terms

  • We may update these Terms & Conditions at any time. Continued use of the website or services implies acceptance of the updated terms.

 Governing Law

  • These Terms & Conditions are governed by the laws of India, and disputes shall fall under local jurisdiction.

Contact & Support

For any concerns, questions, or complaints, users can contact:

Zainab Optic
📞 Phone:93-722-75370
📧 Email: info@oshiclick.in
📍 Address:

Shop Number.21
Dhan Dhan Chawl
Off Veera Desai Road
opposite Gandhi School Behram Baug
Jogeshwari West
Mumbai 400102 Maharashtra 

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